Frequently Asked Questions – FAQ

Q– I paid my AMEA dues but my username and password for the members-only login does not work.

A– The main reason for failed logins is either forgetting to include the DOT between the first and last name or including a space in the username or password. Use the forgotten password feature, on login page, to recover your username and password, then use copy and paste to CAREFULLY copy the retrieved username and password. Make sure you only copy the username and password and do not include any space before or after the username or password. If you don’t know how to copy and paste, watch the video at the bottom of this page. You will also recieve an error if your dues have not been paid.

Q– I’m a member of the AMEA but don’t know what my username and password is to login to the members-only site.

A– All members of the AMEA have a temporary username & password assigned to their account. When the login page appears, simply click “Forgotten Password” located under the username and password field and enter your e-mail address. Your username and temporary password will be immediately sent to you.

Q – I retrieved my temporary username and password but how do I change them?

A – You can change your password after you log into the members-only site by clicking on the “MySettings” link. However, you will not be able to change your username. If you would like change your username, contact Sam Kittle and request that he change it for you.

Q – How do I join the AMEA or renew my Annual Dues?

A – Click on the “Join AMEA” Tab located under the “AeroMed Evac Association” Logo. If you need detailed guidance, Look for “Tour” on the left side of this website. It may take a while to load depending on the speed of your Internet connection, but should load within a minute if you have high speed Internet. This “Tour” will step you through the process of joining or renewing your annual dues using a credit card or eCheck. You may also print and fill out the AMEA Form and mail it in with a handwritten check by clicking on print “this form” near the bottom of the Application page.

Q – The Crew Alert Newsletter will not open on my computer, what the heck is wrong?

A – You may have an old version of Adobe Acrabat Reader installed on your computer or it may not be installed at all. You MUST have Adobe Reader which is free and safe to use. You can download a free copy at http://get.adobe.com/reader/

Q – Is there any way to increase the size of the words on the webpage?

A – On just about any webpage, you can click once on the page, then hold down the ctrl key and hit the + key. Reverse the size by holding the ctrl key and hitting the – key.

Q – How do I copy and paste?

A – Click your left mouse button and carefully drag it over only the letters you would like to copy. This will cause the selected letters to be highlighted. Once the text is highlighted, there are several ways to copy. 1. Click you RIGHT mouse button and click ‘copy’. 2. Click ‘edit’ from the drop-down menu, if available, and click ‘copy’. 3. Press the Ctrl and C letter on your keyboard. After you copy the text, you may paste it using the same methods to copy except you will select ‘paste’. The only other difference is when using the keyboard ‘shortcut’, press the Ctrl and V letter to paste. Think ‘V’ for VELCRO!! The short video below illustrates how to copy and paste.